Description
About the company:
Location: - Bangalore, Noida, Coimbatore
Team Strength: 300+ people.
About the Company: It started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, it developed many internal applications to increase our quality and efficiency, and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, it serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 300 plus employees represent the most IP and tech-savvy individuals in the industry." Here, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.
About the Vacancy:
Designation – Project Manager
Work Location –Bangalore/Noida/Coimbatore
Experience required – 12-18 years
Reporting To: Director/VP of the business vertical
Work Mode- Work from the office
Interview process – 3 rounds of technical interview + 2 HR rounds. It is scheduled in Bangalore for the 16th/17th and 18th of August
Skills needed:
Roles and responsibilities :
� Prepare the project plan and maintain the base version and latest version and obtain client approval as needed.
� Set up the communication channel with the client and internal management/project team for all Symphony Implementation projects.
� Triage any requirements along with the team and arrive at solutions or seek assistance from management to meet the project committed timelines.
� Lead the implementation entirely and close out on the client post-go-live with hand holding the client to the support team.
� Generate Change Requests wherever it is applicable and genuinely try for additional revenues where it could benefit the client.
� Deliver client requirements and expectations within the agreed project timeline and make sure all the objectives that are captured in the SOW are achieved with exceptional quality.
� Ensure that all the supporting teams such as PE, Support, Annuities, Rules, and Paralegal teams are utilized in case of need for any implementation as per the agreement.
� Engage and/or contribute to a minimum of 3 process improvement initiatives that enables project delivery and seamless client support.
� Limit functional bugs to a set percentage for every implementation into Production.
� Communicate with client and management upfront about any mismatch in terms of the client requirement which may impact the project schedule.
� Maintain and provide the relevant data for project status and progress whenever management requests it.
� To train self and the team members on the Implementation process and client data validation
� Hands-on experience in Project Management using any tool and in activities such as Project estimation, planning, costing, team timesheet maintenance, preparing proposals, RFP, etc.
� Good understanding of the design & solution process will be added advantage.
� Hands-on experience in handling - Fixed price projects & restricting scope creep and resource wastage.
� Excellent verbal and written communications are a must for this role.
Additional Guidelines :
This role is for their Product which is built on SFDC
It is a 70% technical and 30% people management role.