Description
About the company:
Location: - Bangalore (Headquarters - Wayzata, Minnesota)
Team Strength- Our team of 160,000 professionals in 70 countries draws together the worlds of food, agriculture, nutrition, and risk management. For more than 150 years, we have helped farmers grow more, connecting them to broader markets. Gurgaon office has 3500+ people
About the Company: We exist to nourish the world in a safe, responsible, and sustainable way. Every day, we connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive. We combine our experience with new technologies and insights to serve as a trusted partner for food, agriculture, financial, and industrial customers in more than 125 countries. With a focus on growing alongside our partners over the long term, on average we reinvest 80% of cash flow from operations back into our business.
About the position:
Designation: Process Deployment Specialist
Experience required- 6-15 years.
Reporting To: Individual contributor role reporting to Khimmy Lim (Finance Enterprise Deployment Lead - ANH)
Vacancy: 2
Will be an EMEA shift (12.30 PM to 9.30 PM) and a hybrid working model
Interview Processes- 3 technical (company + Client) + 1 HR
ABOUT THE ROLE:
Job Purpose and Impact
The Process Deployment Specialist will support Global Trade Compliance-specific (Customs, Import, Export) business requirements, implement improved business processes, ensure successful deployments of SAP Global Trade Services (GTS) system and enhancements, coordinate systems and process testing, training of system users and provide functional stabilization efforts.
In leading stabilization efforts, you will require collaboration and teamwork within the business, global information technology and corporate functions.
Key Accountabilities
Lead the stabilization for SAP GTS and related process deployments and ensure system configuration and processes throughout the organization are reviewed and approved by process sponsors.
Identify and lead optimization activities, partnering with subject matter experts and super users across the Global Trade Compliance (Custom, Import, Export) domain and promote process change in the organization.
Ensure that implemented design and process changes are aligned with the internal control framework and the global process organization.
Work closely with application support teams to improve the support process (self-service, customer satisfaction, quality of resolution, knowledge sharing, lessons learnt etc.)
Develop the integrated project plan and ensure organizational readiness and commitment to ongoing enhancements, optimization and value realization activities.
Define deployment objectives and scope and measure and monitor project progress to identify variances from the plan and make needed corrections for implementation, resolving issues independently Implement, maintain and communicate metrics to track solution stabilization and value captured through optimization initiatives
Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff
Other duties as assigned
Skills
Fluent in English, verbal and written
Ability to work independently with minimal supervision
Flexible regarding working patterns, ability to manage multiple assignments in parallel, across different time zones would be required for this role
Demonstrated experience in the use technology to improve process and controls
Experience of process migration and creation of effective process maps and SOPs is a plus
Must Have:
- A strong affinity with IT coupled with solid knowledge of SAP concepts is preferred, i.e. familiar with cross modules integration, SAP ERP and SAP GTS; and other systems to meet trade compliance (Custom, Import, Export) regulatory and operational requirements in that region
- Experience deploying ERPs and / or participated as a Trade Compliance (Custom, Import, Export) SME in at least 2 full life cycle of SAP implementations (or equivalent experience)
- Experience in leading stabilization and process improvement efforts
- SAP modules that would be mentioned in the CV (SAP GTS - Global Trade Services, Customs Management, Compliance Management, Risk Management, global trade business processes)
- Candidate can be from the Finance team working on the SAP Process Deployment or in an IT firm (IBM) working on a SAP GTS project
Nice to Haves :
- Self-starter with good interpersonal and strong communication skills to get to root causes of issues, communicate with IT and other Finance and non-Finance stakeholders; able to influence larger teams, some of whom will not have technology skills
- Experience of process migration and creation of effective process maps and SOPs is a plus
- Demonstrated experience in the use technology to improve process and controls
MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field or equivalent experience
At least of 4 years of Global Trade process and SAP GTS experience
Strong analytical skills capable of breaking down complex issue to identify key drivers and upstream and downstream impacts
Confirmed ability to lead, coach, facilitate and communicate with individuals across a broad range of education, experience, and functional spectrums to manage expectations and drive organizational and process change
PREFERRED QUALIFICATIONS
A strong affinity with IT coupled with solid knowledge of SAP concepts is preferred, i.e. familiar with cross modules integration, SAP ERP and SAP GTS; and other systems to meet trade compliance (Custom, Import, Export) regulatory and operational requirements in that region
Experience deploying ERPs and / or participated as a Trade Compliance (Custom, Import, Export) SME in at least 2 full life cycle of SAP implementations (or equivalent experience)
Experience in leading stabilization and process improvement efforts
Self-starter with good interpersonal and strong communication skills to get to root causes of issues, communicate with IT and other Finance and non-Finance stakeholders;
able to influence larger teams, some of whom will not have technology