BPO Client Relationship Manager (CA/MBA)Hyderabad WFO -7:30 – 4:30 pm]

Client of Forstaffing Published: May 16, 2026
Location
Hyderabad, India
Job Type

Description

About the position:
Designation:   Finance Client Lead(CA/MBA)

Experience required- 12–15+ total years, 6+ In leadership

Reporting To:  Manager

Vacancy:3

Interview Processes- 1 online assessment + domain/technical specific rounds 2 + 1 HR round

Work Shift Time – 7:30 am – 4:30 am

Work from office - Yes

Role outline:

Role Outline

Our client leads are the leaders of our Hyderabad accounting team. Client Leads are the leaders of a squad of processors who are responsible for the core accounting work of their venues: including payables and receivables, month end, and monthly management reporting.

Key Responsibilities

  • Effective management of the squad to ensure the squad is performing to our agreed standard
  • Run the client rhythm of engagement to ensure all service expectations are met or exceeded, fostering strong relationships with clients so they are in a position to make timely business decisions based on the information and insights we provide
  • Actively participate in the innovation agenda and automation program to ensure the service we offer clients and the quality of work we complete is continually improving
  • Be role models for, and promoters of, our corporate vales and behave consistently with the client leadership charter
  • Responsible for the overall delivery of accounting processes, client reporting and information produced by your squad, within our agreed quality standard, including but not limited to:
    • Manage workflow tasks and compliance deadlines to Monday.com timeframes
    • Manage the timeliness and accuracy of all financial reporting work within the standard
    • Manage exceptions to performance (red flags) within limits
  • Being an effective leader and continually striving to build your team, investing in their career journey and your own development

Personal Attributes

  • Great at numerical reasoning
  • Driven to achieve
  • Team player with a collaborative, “One Team” approach
  • Committed to quality service and client relationships
  • Energetic, fast paced leader who can multi-task
  • Confident, excellent communicator (written and verbal) and able to build relationships with clients and colleagues
  • Strong sense of personal accountability
  • Creative and curious mind
  • Role Accountabilities

    As a Client Lead (Manager – Finance and Accounting), you will be entrusted with the following responsibilities:

    • Provide comprehensive support to clients, ensuring timelines and quality standards are consistently met
    • Communicate directly with clients and stakeholders daily, demonstrating impeccable professional English
    • Develop and apply detailed accounting knowledge across Payroll, Accounts Receivable, and Accounts Payable processes
    • Review monthly Financial Statements and Management Reports with precision
    • Develop and maintain in-depth knowledge of ATO, OSR, Superannuation, and related Australian compliance obligations
    • Train, mentor, and lead your team, exemplifying Quantaco's culture through superior communication and technical expertise
    • Manage workflow effectively against evolving deadlines, priorities, and client expectations
    • Track, coordinate, and proactively communicate workflow and timelines with all stakeholders
    • Handle multiple clients and have end to end ownership

     

    Candidate Requirements

    We are seeking a professional who meets the following criteria:

    • Qualification: Chartered Accountant, Semi-Qualified CA (CA Inter / CA Finalist), or MBA Finance Graduate
    • Experience: Ideally 12–15+ years in a BPO, Internal Finance or Accounting Firms
    • Team Leadership: Ideally 6–8 years of demonstrable team management experience

    Technical Proficiency:

    • End-to-end bookkeeping and accounting, including AP, AR, and Payroll processing
    • Preparation and review of Financial Statements, Balance Sheet, and P&L
    • Monthly Management Reports with variance analysis for multiple clients
    • Month-end closing activities, journal entry postings, and accruals
    • Closing books of accounts for multiple clients

    Client Engagement: Ideally proven experience working directly with global clients (Australian exposure preferred but not essential)

    Communication: Impeccable spoken and written English

    Systems: Strong command of accounting software and Microsoft Office applications

     

    The Attributes We Value

    • Exceptional at numerical reasoning
    • Fast learners with strong intellectual curiosity
    • Dedicated to following policies and procedures
    • Driven to achieve and exceed expectations
    • Highly organised, with the ability to prioritise effectively
    • Collaborative team players
    • Committed to quality service and enduring client relationships
    • Energetic multitaskers who thrive in a fast-paced environment
    • Excellent communicators, both written and verbal
    • Positive, attentive, and detail-oriented
    • Capable of motivating and leading teams to success
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